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You may want to do them that favor, or you may leave your car at our shop and request that they inspect it here.
The car may be washed within a few days using a mild car soap and a gentle cloth or sponge.
No appointment is needed. If your car is not too damaged to drive you are welcome to bring it to the shop for an estimate any time. Our hours are 8:00 AM to 5:00 PM Monday through Friday.
We work with all of the local car rental companies, Hertz, Enterprise, and Avis. We’ll arrange to have them pick you up when you drop off your vehicle for repairs.
Allow approximately 10-20 minutes for us to inspect your car and write an estimate. If the damage is extensive or you have an unusual or custom vehicle it may take longer.
We will start repairs on our vehicle as soon as we have approval of the estimate by you or the insurance company and we’ve acquired the parts.
We know that your vehicle represents one of your most important family investments, so our repairs are covered for as long as you own your car.
Please call us for warranty details.
When we receive your vehicle we take photos of the damage. Then we tear down the damaged areas and write up an estimate. We’ll call you with a preliminary figure for the repairs.
Yes, we take Visa and Master Card.
Yes, since the 1970’s nearly all vehicles have been built with unibody construction which saves weight while maintaining strength.
There is no law that requires you to get more than one estimate.
Yes, we have the experienced technicians and all of the state of the art equipment required to straighten your car’s frame and be sure that it’s back to specifications.
We are happy to assist our customers by working directly with the insurance company to process their claims.
We offer free shuttle service within a 5 mile radius. We can also pick you up after we’ve finished repairing your car.
We recommend waiting 90 days for the finish to completely cure before you wax it for the first time.
We prefer to use OEM parts in our repairs and will do so whenever we can. However, the insurance company may require us to locate and install used parts or aftermarket parts, based on the policy. This is a matter between you and your insurance company, though we may be able to help you with the negotiation.
Yes, you can have your vehicle repaired at the shop of your choice. California State law does not allow your insurance company to dictate that you go to a specific shop.
Our trained paint experts and state of the art computer controlled PPG paint mixing system assure a perfect match with your vehicle’s existing paint.
Being I-CAR Gold certified means that our technicians have the training and knowledge to properly inspect and repair your vehicle. We are trained to detect hidden damage and to be fully versed in all the state-of-the-art skills and techniques required to return your vehicle to its pre-accident condition. Learn more aboutI-Car certification. Download a pdf about I-Car Gold certification.I-Car Gold Certified.
An honest repair shop will always say no to this question, and here’s why: An insurance policy is a contract between you and your insurance company. Essentially it says that you’ve agreed to pay the first portion of the cost of repairs if you file a claim. In return your premium is lower than it would be. This is not only because the company pays less in claims, but also because deductibles cut down on people cheating the company with false claims. You may recall choosing between a lower deductible and higher premiums when you first arranged for insurance.
If a body shop conspires with you to “bury the deductible” this constitutes insurance fraud and is against the law. Insurance appraisers are very experienced in estimating the costs of repairs and can’t be fooled by an inflated estimate. In order to “bury the deductible” an auto shop will have to make short cuts in repairing your car. In this case you get a second-rate repair job which lowers your car’s value at trade-in time. And remember, a shop that will cheat the insurance company will cheat the customer as well.
The deductible is a specified amount of money that you are obligated to pay before your insurance company will pay on your claim. The deductible amount is determined by the terms of the policy that you and your agent decided on when you arranged to insure the car.