Frequently Asked Questions

How to care for your cars paint? (Borrowed directly from the PPG web site.)

Here are some general tips that we are sure you will find valuable...


In the first 90 days after a new paint job -
It is recommended that you not wax or polish the vehicle. This will allow the finish to completely dry and cure. (When you are ready to wax, do not use silicone containing or super polymer containing waxes or polishes) Today's finishes do not need such extreme protection and if your vehicle were involved in an accident, the removal of such waxes would be time consuming and expensive.
In the first 30 days after a new paint job -
It is recommended that you not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. Wash the vehicle by hand with cool clean water only. Be sure to use a soft cloth or sponge.
Wash the vehicle in the shade only - Never in the sun.

Do not dry wipe the vehicle... always use clean cool water. Dry wiping can cause scratches.

Extreme heat or cold should be avoided. Keep the vehicle parked in the shade whenever possible.

Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.

Do not park under trees which are known to drop sap or near factories with heavy smoke fallout. Sap and industrial fallout can mar or spot a new finish.

Keep in mind that trees attract birds. Bird droppings have a high acid content and will damage a new freshly painted surface. If it happens, wash the area off as quickly as possible

Do not spill gasoline, oil, antifreeze, transmission fluid or windshield solvent on the new finish. If you do...Rinse it off immediately with water. Try not to wipe the area. If you must do so gently.

Do not scrape ice or snow from the surface. Your snow scraper will act very much like a paint scraper on a freshly painted surface.

Use common sense... If you think some substance or action may be hard on the paint, it probably will.
What should I do after an auto accident?
Get the name, driver license number, vehicle license plate, and insurance information of each of the other parties involved in the accident. If there are any witnesses, you should obtain the name and phone number of each witness. Make a note of the time, date, and location where the accident occurred and, if you have a camera, take pictures of the accident scene and the damaged areas of each vehicle. Once you have all of the information, contact your insurance company as soon as possible.
IMPORTANT: If the other party is unwilling to provide this information to you, or if they do not have a driver license or insurance, you should contact the police and your insurance company immediately.

Can my insurance determine where my vehicle is repaired or do I have a choice?
Your insurance company will, more than likely, have a list of preferred repair centers. However, you are not limited to just those repair centers. You may call any repair center and they will coordinate the repair process with your insurance company.
Do I need to make an appointment to get a repair estimate?
No appointment is necessary. Contact Us for more information.
Do I need more than one repair estimate?
You are not required by law to get more than one estimate.
Can I pick up my rental car from your location?
Please ask one of our staff members to make the arrangement for you or you can book your reservation for you.
What forms of payment do you accept?
Cash, checks issued by an insurance company, personal checks with proper identification (i.e. a valid driver license) up to a maximum of $250.00, Visa, MasterCard or ATM/Debit cards.
Web Hosting Companies